PRODUCT INFORMATION:
Each Romea Aladren piece is handcrafted in Spain using leather links. The leather is sourced from defunct factories on the island of Mallorca, supporting the recovery and reuse of materials that would otherwise have been wasted. Currently, it takes us between 10 and 12 weeks to cut and weave the links for each bag before it becomes available for purchase. As leather is a natural material and each piece is handmade, slight colour variations or marks may appear. We see these as signs of richness, history, identity and the unique character that defines each bag. They also reflect our commitment to changing the production methods of the fashion industry. Over time, due to the natural qualities of leather, the bag's appearance may change. We invite you to embrace this process and find beauty in the material's transformation.
PRODUCT CARE
We recommend storing the products in the original bag to protect them when not in use. Avoid contact with water, oil, perfumes, cosmetics or other substances that may affect their appearance. Only professional cleaning is recommended for maintenance.
SHIPPING & DELIVERY
Free shipping on orders over 300€
Spain: 8€
Europe: 15€
International: 25€
Each order is made to measure with the utmost care to ensure the quality and safety of your purchase. Please note that Romea Aladren is not responsible for any customs duties, taxes or other fees that may apply to international shipments. International shipments are insured for their commercial value. Please note that delivery times are only an estimate and may vary depending on the destination, transportation delays or customs procedures. If you have any questions before making your purchase, please email us at contact@romeaaladren.com.
RETURNS & EXCHANGES
Due to the handcrafted and exclusive nature of our products, all sales at Romea Aladren are final. Each item undergoes thorough quality control before being offered for sale. If you have any questions about an item before making a purchase, please contact us. We will be happy to answer any questions or address any concerns you may have. Please note that returns are not accepted.
CUSTOMS AND MADE-TO-ORDER PIECES
If you would like to place a special order, please email us at contact@romeaaladren.com outlining your requirements. We will be happy to assist you with your request. Due to the handcrafted and exclusive nature of our items, all sales of custom and made-to-order pieces at Romea Aladren are final. Returns are not accepted.
TERMS AND CONDITIONS
All orders are subject to product availability. Please note that we work with raw materials that are in limited supply, meaning our products are treated as limited editions. All prices on this website include VAT (21%), so no additional VAT will be charged at checkout. However, depending on the destination of the order, you may be charged shipping costs, duties, taxes or customs fees. We reserve the right to update, modify or replace any part of the Terms of Service by posting updates on our website.
PRIVACY POLICY
We are committed to protecting your privacy when you visit www.romeaaladren.com or communicate with us. When you make a purchase, we collect information such as your name, email address, postal address, telephone number, billing address, payment details and shipping information. By accessing or using any part of the website, you agree to be bound by these Terms of Service. Once you have completed your purchase, the selected items will be added to your basket and you will be prompted to process and pay for your order. Our store is hosted on Shopify, which provides us with an e-commerce platform for selling our products and services. You can pay for your purchase with a credit or debit card.
REPAIRS
If you receive an item that you consider to be defective or damaged in a way that was not mentioned in the product information, you must send an email with photographic documentation to contact@romeaaladren.com within two days of receiving the product.Please carefully consider the product information provided above. Please note that we reserve the right to refuse exchange or repair requests.